FAQ

What types of bird cages do you offer?

We provide a diverse selection of high-quality bird cages, including the elegant A&E Dome Top Bird Cage and the spacious Triple Stack Bird Cage. Each design is crafted to ensure comfort and safety for your birds.

What features should I look for in a bird cage?

When selecting a bird cage, consider features such as easy-access feeding doors, durable materials, and non-toxic finishes. These elements contribute to a safe and enjoyable environment for both birds and their owners.

How do I ensure the safety of my birds in their cage?

To ensure the safety of your birds, choose a cage that is appropriately sized for their species, has secure locks, and is made from non-toxic materials. Regularly inspect the cage for wear and tear, and clean it to maintain a healthy living space.

What is your return policy for bird cages?

We have a 30-day return policy, allowing you to request a return within 30 days of receiving your order. The item must be in its original condition, unworn or unused, with tags, and in its original packaging.

How can I contact you for support or inquiries?

You can reach us via email at contact@radan.shop or by calling +13322798066. Our team is available to assist you with any questions or concerns regarding our products.

What should I do if my order arrives damaged?

If your order arrives damaged or defective, please inspect the item upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.

Do you offer exchanges for bird cages?

Yes, we offer exchanges for products that are damaged, the wrong product, or defective. If you need to exchange an item, please contact us for assistance.

What shipping options do you provide?

We provide Economy Shipping with an estimated delivery time of 3 to 7 business days. Our maximum handling time is 1-3 business days, and we offer free shipping on all orders.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment through the carrier's website.